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FAQs

How far can the GT4 go on a single charge?

The GT4 offers an impressive range of up to 80 km (about 50 miles) per charge, thanks to its upgraded 52V 18.2Ah lithium battery. This allows you to embark on long off - road adventures or extended commutes without worrying about running out of power.

Does the GT4 support app control?

Yes. The GT4 connects seamlessly with the isinwheel Club App. Through the app, you can adjust speed modes, monitor battery health, track your rides in real - time, and even customize lighting effects. It makes every ride smarter, safer, and more personalized.

What makes the GT4 different from other scooters in the same class?

There are several standout features. Firstly, it has dual independent motors with a combined power of 2400W, providing smooth, balanced acceleration. With 8 selectable riding modes, a top speed of 72 km/h (about 45 mph), and 50% climbing capability, it offers unmatched power. Secondly, its 12 * 2.75 ch all - terrain tires are larger than most scooters on the market, delivering superior grip, shock absorption, and stability on both rugged trails and city streets. The dual swingarm suspension ensures ultimate stability and control across all terrains. Additionally, the all - aluminum unibody frame provides exceptional strength and durability while supporting up to 150 kg (about 330 lbs). And it comes with a brighter lighting system and hydraulic disc brakes for enhanced safety.

Who is the GT4 designed for?

The GT4 is built for adventure seekers who are looking for a scooter that can handle various terrains. It's perfect for those who enjoy off - road adventures on rugged trails, as well as for daily commuters who may encounter different road conditions. Whether you're exploring the countryside on weekends or navigating through the city during the week, the GT4 is up to the task.

 How comfortable is the ride on the GT4?

The ride on the GT4 is extremely comfortable. The dual swingarm suspension absorbs every bump and shock, while the large 12 - inch all - terrain tires offer excellent shock absorption and stability. The tall space to stand also allows for a more natural and relaxed riding position.

What is the suitable rider height and weight limit?

The recommended rider height ranges from 4'11" (150 cm) to 6'7" (200 cm), and it can support a maximum payload of 150 kg (about 330 lbs).

What kind of maintenance does it require?

The GT4 requires minimal maintenance. Regularly check the tire pressure, ensure the hydraulic disc brakes are in good working condition, and keep the scooter clean and dry. If the scooter is not in use, it's advisable to charge the battery at least once every two weeks.

How to get spare parts or after - sales service?

You can order genuine parts or request repairs via our official website or through authorized service partners in Canada. The GT4 also comes with a two-year limited warranty, covering key components such as the frame, under normal use. For more details or assistance, please contact support@isinwheel.com.

Does the GT4 have any special features for winter riding?

While the GT4 is primarily built for all-terrain adventures, its dual 1200W motors (2400W power) deliver strong, balanced traction even on slippery winter roads. The 12×2.75-inch all-terrain tires provide superior grip and stability on snow-covered or icy surfaces compared to standard scooter tires. Combined with front and rear hydraulic disc brakes, the GT4 ensures confident control and shorter braking distances in cold or wet weather. However, riders should still exercise caution and adjust their speed when riding in winter conditions.

Is the GT4 suitable for commuting and off-road use?

Yes. The GT4 is versatile enough for both. Use single motor mode for efficient daily commuting, and switch to dual motor mode for off-road trails or steep climbs. It’s a perfect all-rounder scooter for Canadian riders.

What safety design does the GT4 use to prevent handlebar wobble or folding issues?

The GT4 is built with a dual-lock folding system featuring a reinforced safety latch at the handlebar base. This dual protection ensures the stem remains stable and secure even on bumpy terrain, eliminating common wobble issues seen in standard folding scooters. The added aerospace-grade aluminum alloy frame further enhances rigidity and long-term durability.

What braking system does the GT4 use?

The GT4 is equipped with hydraulic disc brakes on both wheels, offering strong, responsive, and reliable braking power. It ensures safe control at high speeds or downhill rides.

What kind of tires does the GT4 use?

The GT4 features 12-inch off-road pneumatic tires, larger than most scooters on the market. These tires provide superior traction, stability, and shock absorption on gravel, grass, snow, and city pavements.

Can I customize the lighting on the GT4?

Yes. The GT4 features a modular lighting system that allows users to customize colors and effects through the isinwheel Club App. You can switch between single-color or multicolor modes, adjust brightness, or synchronize lights with your ride for a unique visual style. This personalization adds both safety and individuality to every journey.

How easy is it to fold and carry the GT4?

The GT4 uses an advanced double-safety folding mechanism that allows quick folding in seconds while ensuring maximum security during rides. Despite its rugged frame and large 12-inch tires, the scooter remains compact and manageable when folded — ideal for storage in car trunks or home spaces.